August 31, 2010, 7:52 am
In this article we’ll discuss new business phone system technology solutions built around VoIP and advantages for New Jersey businesses. We’ll focus on two popular solutions in particular: hosted phone solutions and traditional IP PBX phone systems.
A Hosted Phone System is very attractive in the right environment. You’re only responsibility is buying or renting the individual phones. The “soft switch” is hosted off site. This seems to have the most economic impact under 20 users. It can bring a lot of features and flexibility without adding additional costs. You’re getting large phone system features at a fraction of the cost. It’s truly a win-win in the right setting.
An IP PBX Phone System is more of a traditional model, the same concept but very different in its architecture. It’s now a server in the rack. Most companies are already accustomed to buying, leasing or renting their phone system. You’re on the hook and responsible for system maintenance and software upgrades. Software upgrades are a new concept we need to accept with the IP based PBX. It’s typically more of an initial investment, although ... Read More >>
June 14, 2010, 2:28 am
As a retailer for commercial phone systems, I am often asked what criteria should be considered when revamping or replacing a business phone system. While there are many individual considerations that are specific to each situation, most of these fall under the umbrella of knowing what you have and what you need, and finding the best price.
First, you will need to know what type of phone system you have, what type of phone system you need and your current expansion possibilities. Both Key systems and PBX can be expanded, although Key systems will only afford you so many lines. Expansion is almost always cheaper than bringing in a new system, so if you can expand on your current system, weigh the costs of doing so against replacing the entire system. Based on your current usage and expected growth, you should be able to surmise what course of action to take regarding expansion or replacement.
Next, you will want to find the features you need at the lowest price. Indeed, it’s as simple as it sounds. If you are expanding, you will simply add more lines and handsets in conjunction with your current setup, so features really don’t apply unless you are ... Read More >>