Business IT Outsourcing – 4 Tips on How to Tell If Your IT Guy is Qualified
Outsourcing your business’s information technology needs is an effective way to contain computer-related costs – you get the support of an in-house IT person without the added employee expense of salary, vacation and sick time, and retirement benefits.
But savvy business owners who want business IT outsourcing should do due diligence when it comes to choosing an IT support firm. It’s altogether too easy for computer “experts” to hide behind obscure certifications and reseller licensing agreements, making them appear more knowledgeable than they really are. Here are a few questions small- to medium-sized business owners who are looking to hire an IT support services company should ask before signing a contract:
1. Do they have a long-standing reputation?
Let’s face it – it’s easy for anyone with a knowledge of WordPress or Joomla to throw up a website and call themselves a computer support company. Who are their clients? Does the firm offer testimonials or can they provide referrals to satisfied customers? How long have they been in business?
2. Do they have specific knowledge or expertise in solving your ... Read More >>